August 7, 2009
Email Marketing
I’m not going to answer the question–I’m asking you. At WGU, we use a pretty robust Request Info page that asks for full name, address, phone number, email address, etc. On most retail sites, I only see an email address asked for. It’s not really a page, more of a pop-up window-type placement that grabs [...]
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July 26, 2009
Email Marketing
Where is the line? As I gear up to begin the arduous process at work of overhauling WGU’s entire automated messaging system (for the entire enrollment process) with the help of a newly signed email service provider (ESP), I find myself asking this question frequently. What is personalization and when does it get too personal? [...]
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